In this you learn about the steps, processes, and procedures taken by Optum’s Workload Automation administration team to troubleshoot issues and reduce the number of problem management records (PMRs).
Leon Odenbrett recent joined HCL’s service team for IBM/HCL Workload Scheduler. Leon has been working with Workload Scheduler for 21 years, first for Best Buy Company, Inc. and then for Accenture, Inc. at the new Best Buy Technology Group in Minneapolis and then HLC at Disney. He has a wide range of experience with Workload Scheduler having been a part of its growth and support in upgrading Tivoli/IBM Workload Scheduler at both Best Buy and HCL @ Disney. In his spare time, Leon coaches wrestling for St. Agnes High School and enjoys board gaming. You can check out his collection at boardgamegeek.com.
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