Claims Connection Group (CCG) offers a white-glove service to all parties involved in an insurance claim. This means working closely with insurance providers, policy holders, and contractors to ensure an efficient and trustworthy experience. CCG has taken their business to the next level using IBM technology to provide automation, visibility, and predictability to this otherwise complex process. In addition, AI has been at the core of all parts of the process including intelligent document processing, task summarization and prioritization, digital assistance through conversational chat, and more. In this overview and live demonstration, these capabilities will be showcased in a seamless, intuitive, and practical way.