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2837 Enhance the Customer Experience and Reduce Efforts using IBM watsonx Orchestrate 

Thu October 31, 2024 09:55 AM

Accenture is helping industry clients to enhance the customer experience by implementing IBM watsonx Orchestrate, including integrating the experience of the call center, website and social channels so users have the continuous experience of attendance with different media types. Both IBM watsonx Orchestrate and IBM watsonx Assistant are being used to automate the process and reduce the effort. Join us in this session to deep dive into the solution and the benefits of the solution.

Activity Type: Technology Breakout
Tech Tracks: AI Software, Business Automation Software
Session Topic: AI Assistants, Workflow
Industry: Energy & Utilities
Technical Level: Introductory Level

, Cloud Business Operations Associate Director, Accenture

, Ecosystem Technical Leader, IBM

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