Discover the transformative power of IT automation in this technical session, which focuses on integrating Business Automation Workflow with ServiceNow, Azure DevOps, and Outlook. Learn to streamline IT tasks, foster collaboration, and boost productivity through practical automation strategies. This session on automation will show how to design and implement effective automation solutions that respond to changing business demands. Key takeaways include mastering platform-specific automation features, integrating support team workflows seamlessly, and adopting best practices for a unified automation approach. This session targets IT professionals eager to enhance their automation skills and drive efficiency in their operations.