This technical session invites participants to reconsider the role of content and documents in the digital age. Drawing from IBM's AI initiatives, the session will explore how AI is transforming content creation, curation, and delivery. We will dive into the challenges faced by content management professionals and discuss how AI can streamline operations and enhance client experiences. The session will touch on the importance of AI ethics and security into content processes, learning from existing initiatives across IBM and customers, and fostering collaboration between content teams, development, and design. Real-world examples and interactive discussions, attendees will gain insights into the future of content and the critical role of AI in shaping this transformation.

Session Topic: Business Automation
Speaker(s): Tim Pascarella, Anna Davis