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TLS External Client Reference – City of Kamloops

By Cristiano Nobrega Farias posted Wed December 13, 2023 08:25 AM

  

IBM Technology Lifecycle Services is making a difference in the community of the City of Kamloops. Located in the heart of British Columbia in Canada, the town is known as a premier host center for sports, cultural events, camps, and international competitions. The City of Kamloops looked to IBM for innovative ways to improve operational efficiencies while providing world class services to increase network stability, strengthen network security, inventory management, and current and future planning. Our strong collaboration and relationship with Cisco aided in our success with the City of Kamloops, by selecting the IBM solution with IBM Support Insights Pro and IBM Managed Maintenance Solution (MMS) for Network and Security, the client reduced their IT costs and increased the lifespan of their networking equipment increasing their ROI.


Client benefits:

  • Increased network stability
  • Strengthened network security
  • Inventory management
  • Current and future planning

Solution Components:

  • IBM Support Insights Pro

IBM Support Insights Pro is an extension of IBM Support Insights. This cloud-based subscription service provides analytics-driven insights, inventory management and preventive maintenance recommendations to help IT teams address security vulnerabilities and improve infrastructure performance.

  • IBM Managed Maintenance Solution for Network and Security (MMS)

The Managed Maintenance Solution (MMS) for Cisco Products is designed to deliver enhanced availability and performance of client’s network environment with software updates, hardware replacements and around-the-clock break-fix support for your Cisco hardware, applications, and operating systems. IBM partner with Cisco to provide faster and almost exclusive access to Cisco L3 support and advanced problem-resolution resources.

To find out more how IBM Support Insights Pro and IBM Managed Maintenance Services (MMS) supported City of Kamloops click here: City of Kamloops, Canada 

Join the IBM TLS community in TechXchange to get updates on our support and services offerings, together with tips and tricks to get the most out of your infrastructure.


#NetworkingandSecurity


#MultivendorHardware
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