IBM Expert Labs Sterling OMS - Best Practices for a smooth Peak Holiday Season

When:  Oct 20, 2020 from 11:00 AM to 12:00 PM (ET)

It's that time of year again!

Holiday season is just around the corner. Online order volumes are always high during this time. With the ongoing pandemic, these volumes will far exceed those of past years.

Are you prepared for the peak periods? Do you know the proactive and reactive measures to enhance performance and manage high volume?

To better prepare for the impending holidays, join us to understand the above scenarios along with best practices to handle unanticipated bottlenecks, critical issues and more.

Subha Hari
Subha Hari
Performance Architect
IBM Sterling Expert Labs

Subha Hari has 12 years of experience in functional and performance testing of IBM Sterling Order Management System applications. In her current role as a Performance Architect, Subha ensures the non-functional requirements of clients are met. Her experience includes Performance Benchmarking, Performance Testing / troubleshooting / tuning, Production health check, Capacity Planning Code/Design reviews from performance perspective, Performance consulting and SME support for Integrated performance and Operational readiness tests.

Aparna Subramanian
Aparna Subramanian
Lead –IBM Sterling Order Management and Performance
IBM Cloud and Cognitive Software

Aparna Subramanian is a Technical Lead for Product Support for IBM Sterling Order Management. She has fourteen years of experience with IBM Sterling products with over ten years of experience consulting for - and supporting IBM - Sterling Order Management and IBM Inventory Visibility. She specializes in end to end performance monitoring and tuning for both on Cloud and On Prem versions of Sterling products. In her role with IBM Product Support, she is responsible for designing health checks and supporting holiday/event readiness peaks for all major retail customers across geographies.

Irene Podosenov
Irene Podosenov
Senior Technical Architect
IBM Sterling Expert Lab

Irene Podosenov is a Performance Architect for IBM Sterling Order Management. Irene has 15 years of IBM Sterling products Performance Assessments, Performance Health Checks, Performance SME support,Performance Testing and Tuning along with Capacity Sizing. Irene has a strong background in troubleshooting and performance tuning for both On-Cloud and On-Prem applications. Over the years, she has supported Holiday events for various customers, from preparing for the event through to successful completion.

Shoeb Bihar
Shoeb Bihar
Support Specialist
IBM Cloud and Cognitive Softwar

Shoeb Bihari is a Technical Lead for Product Support for IBM Sterling Order Management. In his role, he focuses on Order Management on cloud operations, monitoring, performance and reliability. Shoeb has worked with major retailers, supporting them through holiday/event readiness peaks for WebSphere Commerce and now with Order Management.