Order management & Fulfillment

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  • 1.  There are some questions about technical support

    Posted Thu April 22, 2021 08:19 AM
    Hello everyone, I am mainly looking for customers in South America. Now I need some sorting and solutions for orders. Is there any ibm local technical support staff in South America?

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    carl max
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    #SupplyChain
    #OrderManagementandFulfillment


  • 2.  RE: There are some questions about technical support

    Posted Fri April 23, 2021 03:53 PM
    Hi Carl,
    IBM has a 24/7 Support model.
    South America customers are handled by our North America Support team. You could log a ticket with Support to get help.

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    Regards,
    Rajiv Madassery
    Senior Manager
    Order Management L2 Support
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    Original Message


  • 3.  RE: There are some questions about technical support

    Posted Tue April 27, 2021 03:49 AM

    Hi, here is a list with support team contacts by countries

    https://www.ibm.com/planetwide/



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    Emma Adams
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    Original Message