Order management & Fulfillment

All,

On October 10, 2023 IBM presented the new features released in Q3 2023.

We discussed the following Agenda:

1. Support advanced catalog constraints in pre-purchase Estimate Delivery dates
2. Availability of Intelligent Promising on containers
3. Kafka support for OMS outbound integration
4. Compliance management leveraging payment audits and search on OMS
5. Search, view and modify alerts related to orders and returns on Next Gen Call Center
6. Availability of Next Gen Call Center for traditional On-prem installs

Here is the recording: https://ibm.box.com/v/OMSDemoDayQ32023

The recording timeline markers with agenda topics:

• 0:00 Welcome
• 0:37 Overview
• 4:15 Sterling Intelligent Promising Trials
• 5:57 SIP Pre-Purchase:Catalog classification
• 18:45 SIP Reliable authentication token
• 28:51 Availability of SIP on containers
• 1:00:23 Kafka Producer support for OMS outbound integration
• 1:20:21 Publish Payment Settlement & Refund Details
• 1:35:20 Self Service - Monitoring Tabs
• 1:42:59 Call Center - Search, view and modify alerts
  
• 1:56:20 OIDC Support for Order Hub and Call Center
• 2:02:00 Closing - G2 Reviews and IBM Communities    

------------------------------
Shishir Saha Offering Manager, Sterling Order Managment
IBM
TX
------------------------------

Is there a way to get JSON response from sterling oms api and pass the json response to kafka producer directly