Order management & Fulfillment

All,

On March 7, 2023 IBM presented the new features released in Q1 2023.

We discussed the following Agenda:
1. The new next generation Call Center
2. Backend update to OMS Foundation
3. The updates to Self-service Tool SaaS UI
4. Order Hub for everyone
5. Sterling Intelligent Promising latest features

Here is the recording: https://ibm.box.com/v/OMSDemoDayQ12023

Here are the recording timeline markers with agenda topics:
0:23                Overview
4:28                Call Center
38:25              Self service enhancements
51:25              OMS Foundation workload segregation
1:04:20           IV Supply Sync Transparency
1:11:21           Improve shopper experiences and business profitability
1:23:10           IV V2 availability date  part 1
1:30:20           OrderHub
1:42.37           IV V2 availability date part 2
1:49:48           Order Services

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Shishir Saha Offering Manager, Sterling Order Managment
IBM
TX
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Hi, whats the login URL for new call center. 

Hi Anand,

The URL is 

https://<IP_ADDRESS>:<PORT>/call-center/login

You can refer to the below link for more details 

https://www.ibm.com/docs/en/call-center/10.0?topic=developing-logging-in-as-sterling-call-center-user

Thanks,

Abdul Shad

Thanks Abdul. It works. Appreciate it.