Order management & Fulfillment

 View Only
  • 1.  Order Management Suite Demo Day - Q1 2023 - Recording posted

    User Group Leader
    Posted Tue March 07, 2023 11:25 PM
    Edited by System Wed March 22, 2023 11:48 AM

    All,

    On March 7, 2023 IBM presented the new features released in Q1 2023.

    We discussed the following Agenda:
    1. The new next generation Call Center
    2. Backend update to OMS Foundation
    3. The updates to Self-service Tool SaaS UI
    4. Order Hub for everyone
    5. Sterling Intelligent Promising latest features

     

    Here is the recording: https://ibm.box.com/v/OMSDemoDayQ12023

    Here are the recording timeline markers with agenda topics:
    0:23                Overview
    4:28                Call Center
    38:25              Self service enhancements
    51:25              OMS Foundation workload segregation
    1:04:20           IV Supply Sync Transparency
    1:11:21           Improve shopper experiences and business profitability
    1:23:10           IV V2 availability date  part 1
    1:30:20           OrderHub
    1:42.37           IV V2 availability date part 2
    1:49:48           Order Services

    ------------------------------
    Shishir Saha Offering Manager, Sterling Order Managment
    IBM
    TX
    ------------------------------


    #OrderManagementandFulfillment
    #SupplyChain


  • 2.  RE: Order Management Suite Demo Day - Q1 2023 - Recording posted

    Posted Wed March 08, 2023 01:22 PM
    Edited by System Wed March 22, 2023 11:43 AM


  • 3.  RE: Order Management Suite Demo Day - Q1 2023 - Recording posted

    Posted Wed March 08, 2023 04:55 PM
    Edited by System Wed March 22, 2023 11:43 AM
      |   view attached


  • 4.  RE: Order Management Suite Demo Day - Q1 2023 - Recording posted

    Posted Fri March 10, 2023 09:21 AM

    Hi, whats the login URL for new call center. 



    ------------------------------
    Anand Rathinam
    ------------------------------



  • 5.  RE: Order Management Suite Demo Day - Q1 2023 - Recording posted

    Posted Mon March 13, 2023 09:30 AM

    Hi Anand,

    The URL is 

    https://<IP_ADDRESS>:<PORT>/call-center/login

    You can refer to the below link for more details 

    https://www.ibm.com/docs/en/call-center/10.0?topic=developing-logging-in-as-sterling-call-center-user

    Thanks,

    Abdul Shad



    ------------------------------
    ABDUL SHAD
    ------------------------------



  • 6.  RE: Order Management Suite Demo Day - Q1 2023 - Recording posted

    Posted Mon March 13, 2023 04:24 PM

    Thanks Abdul. It works. Appreciate it. 



    ------------------------------
    Anand Rathinam
    ------------------------------