Order Management & Fulfillment

New Order Management Courses Available!

By DENISE Gary posted 26 days ago

  

New Order Management Courses Available!

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All of the courses are available on IBM Skills Gateway!!!

Get enrolled today in Getting Your User Learning Environment. After you complete this course, you are automatically enrolled in Order Management Fundamentals, and then Participant modeling, and so on.

As soon as you finish a course and earn your certificate, you are automatically enrolled in the next course in the learning journey.

 

DL25010G IBM Sterling Order Management: Getting Your User Learning Environment

Self-paced, 1 hour

This course shows you how to request a learning environment which you use in several of the IBM Sterling Order Management user courses. The learning environment contains the Order Management System and the data used in the course exercises which help reinforce the concepts in the courses. After you get your learning environment, you can practice by completing the hands-on exercises. Your learning environment will be available for ten days.

Click here to enroll.

DL25011G IBM Sterling Order Management Fundamentals

Self-paced, 4 hours

This course is for anyone who needs to understand the basic concepts of IBM Sterling Order Management. Order management involves the tracking and processing of orders from inception to fulfillment and managing the people, processes, and data connected to the order as it moves through the order lifecycle. This course explains the order management concepts you need to know before you take any of the follow-on courses in the learning journey.

Here’s a preview of the lessons in this course:

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 After you understand the concepts, take Quiz 1 and Quiz 2.  Then, after you pass both quizzes, you get the course certificate and you are enrolled in the next course in the learning journey, Participant Modeling.


IBM Sterling Order Management: Participant Modeling

Self-paced: 1 hour, includes hands-on exercises

Course DL25012G helps you understand and configure IBM Sterling Order Management Participant Model. Any business entity or person (user) who interacts with your business, is part of your Participant Model. You use Participant Modeling to configure organizations and the relationships between organizations. The hands-on exercises will help reinforce the concepts you learn in the course. The learning environment for this course was provided as part of DL25010G.

 

IBM Sterling Order Management User Security

Self-paced: 30 minutes, includes hands-on exercises

Course DL25013G helps you understand and configure user security in IBM Sterling Order Management. You learn IBM Sterling Order Management user security concepts and how to create user groups, teams, and user accounts.

 

IBM Sterling Order Management: Process Modeling

Self-paced: 45 minutes, includes hands-on exercises

Course DL25014G helps you understand and configure IBM Sterling Order Management Process Modeling. You use Process Modeling to configure statuses, customer conditions, custom services, actions, event handlers, and more. The hands-on exercises help reinforce the concepts you learn in the course. The learning environment for this course was provided as part of DL25010G.

 

IBM Sterling Order Management: Catalogs, Items, and Pricing

Self-paced: 4 hours, includes hands-on exercises

Course DL25015G helps you to understand the concepts around catalogs, items, and pricing. Then you do some hands-on exercises that show you how to configure catalogs, items, and pricing in IBM Business Center. The IBM Business Center is part of the IBM Sterling Order Management system.

Here’s a preview of the lessons in this course:

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Coming soon – There will be a badge associated with this learning journey.  Stay tuned for the announcement.

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