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 FS7300 access to web gui

A. S.'s profile image
A. S. posted Wed November 20, 2024 03:57 AM

Hello!

Customer have two FS7300 with configured PB-HA.

Customer encountered problem with access to web gui at one FS7300. (The server was unable to process the request).

Storage partition operation normal. Customer see it from second FS7300.

Version of Storage Virtualize is 8.7.0.0

What can I do to decide this problem?

I think that possible reboot active node and after this update Storage Virtualize to newer version.

At this time available two version 8.7.1.0 and 8.7.0.1.

Which version is better to use?

Maybe anyone can me give better advice for resolving this issue.

Nezih Boyacioglu's profile image
Nezih Boyacioglu posted Wed November 20, 2024 04:14 AM

Hi 

just restart the web ui service with following command. you don't need to reboot controllers.

satask restartservice -service tomcat