Tape Storage

 View Only
  • 1.  Why can't I download firmware using my serial number of my device? Do I have to have a paid agreement?

    Posted 21 days ago
    Edited by onur on 19 days ago

    Why can't I download firmware using my serial number of my device? Do I have to have a paid agreement?  






    ------------------------------
    onur on
    ------------------------------



  • 2.  RE: Why can't I download firmware using my serial number of my device? Do I have to have a paid agreement?

    Posted 20 days ago

    please be sure you use the right serialnumber  7801AGL without the dashline. the Library is in warranty, so no supportcontract is needed.

    I tried this in FixCentral with Germany as destination and it worked with my IBM ID.

    kind regards Martin



    ------------------------------
    Martin Haussmann
    SE
    TD SYNNEX
    ------------------------------



  • 3.  RE: Why can't I download firmware using my serial number of my device? Do I have to have a paid agreement?

    Posted 20 days ago

    Thanks



    ------------------------------
    onur on
    ------------------------------