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Why cannot the TEP client be opened?

  • 1.  Why cannot the TEP client be opened?

    Posted Fri February 18, 2022 02:21 AM

    After INSTALLING and configuring ITM_6.30.07_SP10, I reconfigured TEMS and TEPS. I downloaded the latest TEP client through Internet Explorer, but it could not be opened on Windows. Before installing the latest version 6.30.07.00, IBM Java 7.1 SR3, TEP client can be opened, now can not be opened. I also downloaded IBM Java 7.1 SR4 in TEPS through IE and installed it. The effect is the same, but TEP client cannot be opened. What's going on here?

    Error is:

    Com.sun.deploy.net.FailedDownloadException: cannot load resources: http://ksjzjkap004l:15200/kit.jar.jnlp



    #Support
    #SupportMigration
    #Tivoli


  • 2.  RE: Why cannot the TEP client be opened?

    Posted Fri February 18, 2022 01:26 PM

    Either the TEPS portal server has not fully initialized yet, or you have expired certificates. Please raise a case so support can investigate it



    #Support
    #SupportMigration
    #Tivoli