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V3700 cluster failure(both nodes of system is service state with error)

  • 1.  V3700 cluster failure(both nodes of system is service state with error)

    Posted 15 hours ago

    Hello,

        This is error about V3700, Now not use access(lock access data). I can access service only, Error 578, 734 , 2nd node is not accessible, I see error on node show this picture. Pleas help step for recover or identified for this issue, Thank you very much.





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    Bilal Mansoor
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  • 2.  RE: V3700 cluster failure(both nodes of system is service state with error)

    Posted 4 hours ago

    Hi,

     Please the following this detail :

    User Response

    1. If possible, this noncritical node error should be serviced using the management GUI and running the recommended actions for the service error code.
    2. Follow the procedure for getting node canister and clustered-system information and determine the state of the partner node canister in the enclosure. Fix any errors reported on the partner node canister.
    3. Use the remove and replace procedures to replace the enclosure.

    Possible Cause-FRUs or other cause:

    • Node canister
    • Enclosure midplane


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    Best Regards,

    Apidesh Dulma
    Managing Director/Service Manager
    A Vision IT Systems(Thailand) Co.Ltd.
    M:(+66)81-822-2904, (+66)61-390-2710
    E:apidesh@avisionitsystem.com
    www.avisionitsystem.com
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    Original Message