Primary Storage

 View Only
Expand all | Collapse all

DS3400 - no access - only ping via management ethernet port

  • 1.  DS3400 - no access - only ping via management ethernet port

    Posted Fri October 23, 2020 07:45 AM

    This is my first post, so sorry if I `ll miss something

    My task is to collect data from few years old DS3400+EXP3000 ( it was disconnected from power last 2 years).

    After starting it on front panels are only green leds on both devices, so I assume that system is ok ( no any LED lighting on HDD).

    Unfortunately there is almost no connection with the devise - Fibe /channel is dead ( after connection no LED links) and managemet ethernet port ( it was set to 10.0.0.188) only pinging ok ( there is also 513 port open on this IP) - connected directly to my laptop ( no switch)

    I've tried connect vua putty ( SSH / Telnet) - "connection refused" and IBM DS Storage management V 10.35.G5.37 doesn't find this device automatically and via manual add - use it as Unknown ( I`ve installed it on windows 10 PC instead Windows server 2008 - maybe this is problem...)

    One more think - on one of controller ( only this one pingig) there is battery orange LED lighting.

    Could you please support me with this case if possible ?

    Regards + take care in those hard Covid Times Bartek


    #Support
    #MidrangeStorage
    #SupportMigration


  • 2.  RE: DS3400 - no access - only ping via management ethernet port

    Posted Fri October 23, 2020 03:35 PM

    TCP 513 could be accessible via rlogin client, you should be able to connect with putty by selecting rlogin protocol.


    #Support
    #MidrangeStorage
    #SupportMigration