IBM FlashSystem

IBM FlashSystem

Find answers and share expertise on IBM FlashSystem

 View Only

A9000 Not Monitored in Hyper-Scale Manager

  • 1.  A9000 Not Monitored in Hyper-Scale Manager

    Posted Thu November 18, 2021 07:32 PM
    Hello All,

    We have a A9000 which is accessible with XCLI fine. But it is not accessible from Hyper-Scale Manager.

    Error:  no connection.  Can't be loaded into Hyper-Scale Manager Connection Error.

    We tried adding it manually.  It gets added like:
    Name                    Addresses               Status          Id
    ---------------------------------------------------------------
    A9000R_7823867      10.8.1.44,10.8.1.43     Full Redundancy A9000R_7823867:7823867:9837:425
    10.8.1.47               10.8.1.47,10.8.1.48     no connection   10.8.1.47:null:null:null    <=  It is not picking the correct Serial Number as well.

    How can we add it to Hyper-Scale Manager successfully.  Other A9000R is added fine already.
    And note that A9000 is accessible fine from XCLI.
    Please advise.

    Thank You.

    =====-----=====-----=====
    Notice: The information contained in this e-mail
    message and/or attachments to it may contain
    confidential or privileged information. If you are
    not the intended recipient, any dissemination, use,
    review, distribution, printing or copying of the
    information contained in this e-mail message
    and/or attachments to it are strictly prohibited. If
    you have received this communication in error,
    please notify us by reply e-mail or telephone and
    immediately and permanently delete the message
    and any attachments. Thank you