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Errors with LTO-8 drive

  • 1.  Errors with LTO-8 drive

    Posted Wed December 29, 2021 04:33 PM
    Hello to the support community.

    So I am looking to see if anyone might be able to help with some issues I am having with a new LTO-8 drive (TS2280).  I had a different thread going where I was having some software issues with the drive on a Linux machine. I moved the drive over to a Windows 10 computer to see if that would work better.

    With this new setup, I am getting errors sometimes when writing files to tape.  I am able to sometimes write files with no issues.  But often the drive will write files and then an error will come up.  On the front of the drive I see a '6' yellow error light.  I eject the tape.  I then need to run the cleaning tape because it will then say 'C'.  After that.. the error lights are gone and I can run another test.  I will still have the same issue.

    I'm using an internal ATTO SAS card (the ATTO H1244) and have installed their latest driver and firmware for the card.

    I've tried a few different blank LTO-8 Fuji tapes, and also putting the drive into a few different computers.  I also try different files to write to the tape.. so it's not always the same files.  I'm just using the IBM Spectrum SDE 2.4.4 software. I've also tried 2 different new LTO-8 internal SAS drives.  Both have given the '6' error.

    I just can't figure out why it will error out and give me the '6' message.  Can anyone shed any light or offer any suggestions?  Thank you so much.

    -Peter Berg

    Peter Berg

  • 2.  RE: Errors with LTO-8 drive

    IBM Champion
    Posted Thu December 30, 2021 03:05 AM
    Hi Peter,

    LTO tape libraries and drives is works with server operating systems like Win2016, Win2019 etc. It is not supported on Win10
    you can check compatible operating systems, connectivity and device drivers on IBM System Storage Interoperation Center (SSIC)

    Storage Family >> IBM System Storage LTO Ultrium Tape
    Storage Model >> TS2280 with Ultrium 8 HH Drives
    Storage Version >> TS2280 with LTO8 HH (MA71)
    Host Platform >> x86 & x86_64
    Connection Protocol >> SAS
    Server Model >> ALL x86_