IBM QRadar SOAR

IBM QRadar SOAR

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  • 1.  Upgrade from 46.2.38 to 47.2.63 has been failed

    Posted Wed September 27, 2023 01:53 PM

    Hi,

    There is the error about upgrading from 46.2.38 to 47.2.63 .

    Any advice would be appreciated.

    -bash-4.2$ sudo bash soar-47.2.63.run\?
    Verifying archive integrity... All good.
    Uncompressing IBM Security QRadar SOAR Platform
      100%
    This is not a DR receiver system - using main install/update for this system.
    Verifying install on correct Linux distribution...
      Verified installing on Red Hat
    Verifying minimum operating system version is 7.4...
      Verified operating system version is 7.9
    Verifying minimum free disk space in partition that hosts directory /usr/share/co3 (partition /dev/mapper/resilient-co3) is 5120 MB...
      Verified free disk space is 14150 MB
    Verifying minimum free disk space in partition that hosts directory /crypt (partition /dev/mapper/resilient-root) is 10240 MB...
      Verified free disk space is 49290 MB
    Verifying minimum free disk space in partition that hosts directory /var/log (partition /dev/mapper/resilient-var_log) is 50 MB...
      Verified free disk space is 1344 MB
    Verifying minimum total RAM is 8 GB...
      Verified total RAM is 32 GB
    Verifying package policycoreutils-python is installed...
      Verified policycoreutils-python is installed
    Verifying package javapackages-tools is installed...
      Verified javapackages-tools is installed
    === IBM Security SOAR Upgrade Version Info ===
    old_version: 46.2.38
    new_version: 47.2.63
    ==============================================
    Restore point before-upgrade-47.2.63-20230927152734 was written to /crypt/db_restore_points/before-upgrade-47.2.63-20230927152734
    Installing packages...
    Worker 2: Error: Could not open local rpm file: /usr/share/co3/local_repo/resilient-python-2.7.18-1.x86_64.rpm: RPM Error opening Package
    Failed to process 1 package(s).
    Failed to update local yum repository /usr/share/co3/local_repo

      



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    Jasmin
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  • 2.  RE: Upgrade from 46.2.38 to 47.2.63 has been failed

    Posted Thu September 28, 2023 12:38 AM

    You can removed all rpm package files from /usr/share/co3/local_repo, then try to upgrade it again, should work.



    ------------------------------
    Weiming Bai
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  • 3.  RE: Upgrade from 46.2.38 to 47.2.63 has been failed

    Posted Thu September 28, 2023 10:08 AM

    Hi Weiming,

    Did you try this solution before? 

    Best



    ------------------------------
    Jasmin
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  • 4.  RE: Upgrade from 46.2.38 to 47.2.63 has been failed

    Posted Thu September 28, 2023 07:18 PM

    Yes, we have customers just did that and solved the issue.  If you have concerns you can do a backup on that folder.  Open a support case if you need any further assistance.  Thank you.



    ------------------------------
    Weiming Bai
    ------------------------------