IBM Security QRadar SOAR

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Understanding error message: "An error occurred while processing the action acknowledgement..."

  • 1.  Understanding error message: "An error occurred while processing the action acknowledgement..."

    Posted Wed August 17, 2022 06:02 PM
    We are facing the following error in our playbook: "An error occurred while processing the action acknowledgement. Additional information: The requested operation could not be completed because of an error in a playbook. Have your System Administrator check the application log for details.
    Finished 'splunk_search' that was running in workflow '12135'
    Starting 'splunk_search' that was running in workflow '12135' "

    What logs will be useful to debug this issue?

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    Mark Aksen
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  • 2.  RE: Understanding error message: "An error occurred while processing the action acknowledgement..."

    Posted Wed August 31, 2022 12:48 PM
    Would like to bump and add myself to this. We see this from time to time with Apps/Workflows. No other error message is associated with it, just "An error occurred while processing the action acknowledgement."

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    Don Reece
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    Original Message