IBM QRadar SOAR

Hi @ahmed abushanab ,

can you mention how you achieved this in detail please ?

Thanks in advance.

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mohamad islam hamadieh

Original Message:
Sent: Mon February 14, 2022 06:49 AM
From: ahmed abushanab
Subject: Sending an image in mail body html, using OEC

Hi Aydin,

Thanks for your reply,
Actually the client environment is air-gapped and mail client will not be able to access the image source hosted in client's server.
However, I made it by converting the image to HTML element and used the element itself inside the HTML body.

:)

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ahmed abushanab

Original Message:
Sent: Thu February 10, 2022 03:09 AM
From: Aydin Kucukkarakas
Subject: Sending an image in mail body html, using OEC

Dear Ahmed,
It works in our environment as listed below.
<img src="https://xyz.xyz.....com/public/img/assets/logo/logo.png"></img>

The "image_name.png" should be on a public web server where your e-mail client can access. The Outbound Email workflow does not embed the image itself to the e-mail, but the reference of the image path only.

If your resilient, circuits and the image itself is on the same server and it is isolated from the network, the problem may to be the access of your email client to the linked image via https protocol. Please consider trying by linking a publicly accessible image in the <img> tags. It can be any publicly accessible image by the way.

I hope that helps
Best

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Aydin Kucukkarakas

Original Message:
Sent: Wed February 09, 2022 02:46 AM
From: ahmed abushanab
Subject: Sending an image in mail body html, using OEC

Hello,

I am building a html template, in the Outbound Email workflow. my template should include some images as footer of the email.
Resilient server and circuits are in one server which is air-gapped, and img is hosted locally in the server.

I ma using the below HTML tag, in the preprocessing script, but the email comes with empty window, with correct dimensions. and message that, image cannot be displayed, and refering issue to link and file path/location. 
<img src="https://xxx.xxx.xxx/home/image_name.png" alt="something" width="2000" height="200">

I see that the main issue is that, the script not able to fetch the image from the local server.
Appreciate your support.

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ahmed abushanab
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