IBM MaaS360

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  • 1.  Samsung Smart switch Android Enterprise DO

    Posted Fri September 04, 2020 03:05 AM
    Hi All,

    I share a solution now it's possible to allow the app samsung smart switch, I had a problem with a client since a recent update we can edit the configurations of the application.
    smart switch


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    Noureddine LAAREJ
    EMM & Digital Workplace Expert
    Bouygues TELECOM
    www.linkedin.com/in/NLAJBT
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  • 2.  RE: Samsung Smart switch Android Enterprise DO

    Posted Wed January 05, 2022 02:07 PM
    Hello,

    Is this still working? Whenever I go to configure the application in MaaS360, the publish button is greyed out and I cannot proceed any further...

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    Cory Scheuer
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    Original Message


  • 3.  RE: Samsung Smart switch Android Enterprise DO

    Posted Thu January 06, 2022 04:49 AM
    Hi Cory
    Use of SmartSwitch to copy a Maas360 profile is not recommended given the individual MDM profile created for an enrolled device cannot be validated on a newly installed device. 
    Ideally you would exclude MaaS360 from SmartSwitch backup/restore, maybe enroll into MaaS360 first and then if you wish you can use SmartSwitch to recover configuration and data for other apps.
    Best

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    Eamonn O'Mahony
    Technical Client Success Manager
    IBM Security
    Dublin, Ireland
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    Original Message


  • 4.  RE: Samsung Smart switch Android Enterprise DO

    Posted Thu January 06, 2022 11:35 AM
    Hello,

    Thanks for the reply. I ended up figuring out the issue. The issue I was having was that the publish button when doing an app configuration for Smart Switch to get it to run after enrolling a device on MaaS360, was greyed out and wouldn't let me publish it. The issue was resolved once I did a save draft, left that screen, went back into the configuration, and then the publish button would be ready. At that point I was able to push the app configuration to the devices that are needed. Once the restore is completed, it was removed from those devices to eliminate the security hole that  smart switch can cause

    Thanks!

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    Cory Scheuer
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    Original Message


  • 5.  RE: Samsung Smart switch Android Enterprise DO

    Posted Thu January 06, 2022 04:09 PM
    Hi Cory - We have a bit of a known issue here that development is working to resolve.  The workaround is currently to select save and then come back in to the configuration view and you should be able to publish.  If that doesn't work, please let me know.

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    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
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    Original Message


  • 6.  RE: Samsung Smart switch Android Enterprise DO

    Posted Fri April 01, 2022 01:28 PM
    Matt, are there any updates to the dev work mentioned?

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    Michael Dailey
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    Original Message


  • 7.  RE: Samsung Smart switch Android Enterprise DO

    Posted Fri April 01, 2022 03:22 PM

    Hi Michael,

    Short answer is yes.  Long answer is that we're in the process of "modernizing" our entire policy framework.  This is pretty labor intensive, but we should start seeing this roll out over the next few months.  We will be updating this slowly just to make sure all of our customers can catch up to the changes, but help is on the way.



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    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
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    Original Message