Getting Bad Request: {"success":false,"title":null,"message":"Bad Request","hints":[],"error_code":"generic"} when trying Close an incident in SOAR using resilient-lib , see below (incident_id is str)



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Irek Romaniuk
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Hi Irek,

More then likely you are missing a Required On Close field

You can monitor the client.log to see more details about the error: https://www.ibm.com/docs/en/sqsp/46?topic=guide-log-file-configuration

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Shane Curtin
Apps Engineer - IBM Security SOAR
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Original Message:
Sent: Mon August 22, 2022 10:33 AM
From: Irek Romaniuk
Subject: resilient-lib close_incident Bad Request

Getting Bad Request: {"success":false,"title":null,"message":"Bad Request","hints":[],"error_code":"generic"} when trying Close an incident in SOAR using resilient-lib , see below (incident_id is str)

res = close_incident(

            res_client=res_client,

            incident_id=incident_id,

            kwargs={"resolution_id": "Not an Issue", "resolution_summary": "Lookup table updated",

                    "remediation_plan":"No Action Required", "business_unit":"IT - Information Security", 

                    "escalation":"None", "location":"Corp"}, 

            handle_names=True

        )

How do I troubleshoot for what is missing ?

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Irek Romaniuk
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