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ISAM Access token request result 500 response intermittently

  • 1.  ISAM Access token request result 500 response intermittently

    Posted Tue May 21, 2024 09:09 AM

    hi All,

    we have multiple application configured using Oauth/OpenID and when Application are calling /token end point ISVA returning 500 error intermittently, we have observed ISVA returning 500 response only when request is initiated from the same source (IP) with a milliseconds difference. As it impacting the performance issue with the application.

    we have 4 servers in cluster 2 are working as policy server+AAC/Federation runtime and 2 other are dedicated webseal appliance.

    however webseal junction to runtime (/mga) is pointing to primary runtime server only.

    application is getting below error intermittently

    {"error_description":"FBTOAU209E The token request with applies to: [{0}] and issuer: [{1}] failed.","error":"server_error"}



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    Rahul Verma
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