IBM Security QRadar SOAR

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  • 1.  Integration issue for Data feeder ODBC Plugin for SOAR

    Posted yesterday

    Hello Team,

    I tried to integrate Data feeder ODBC Plugin for SOAR on integration server.

    i got following error at app.log file

    [feed_ingest] [MainThread] exception: problem in data_feeder_plugins.odbcfeed.odbcfeed - ImportError: libodbc.so.2: cannot open shared object file: No such file or directory
    2024-07-18 10:05:32,897 ERROR [feed_ingest] [MainThread] Traceback Traceback (most recent call last):
      File "/usr/lib/python3.10/pydoc.py", line 443, in safeimport
        module = __import__(path)
      File "/usr/local/lib/python3.10/dist-packages/data_feeder_plugins/odbcfeed/odbcfeed.py", line 8, in <module>
        import pyodbc
    ImportError: libodbc.so.2: cannot open shared object file: No such file or directory

     

    During handling of the above exception, another exception occurred:

     

    Traceback (most recent call last):
      File "/usr/local/lib/python3.10/dist-packages/rc_data_feed/components/feed_ingest.py", line 84, in __init__
        self.plugin_pool = PluginPool.get_instance(self.rest_client_helper,
      File "/usr/local/lib/python3.10/dist-packages/rc_data_feed/components/threadpool.py", line 58, in get_instance
        PluginPool._instance = PluginPool(rest_client_helper,
      File "/usr/local/lib/python3.10/dist-packages/rc_data_feed/components/threadpool.py", line 36, in __init__
        self.feed_outputs = self.build_feed_outputs(opts, feed_list)
      File "/usr/local/lib/python3.10/dist-packages/rc_data_feed/components/threadpool.py", line 89, in build_feed_outputs
        obj = locate(namespace)
      File "/usr/lib/python3.10/pydoc.py", line 1726, in locate
        nextmodule = safeimport('.'.join(parts[:n+1]), forceload)
      File "/usr/lib/python3.10/pydoc.py", line 458, in safeimport
        raise ErrorDuringImport(path, sys.exc_info())
    pydoc.ErrorDuringImport: problem in data_feeder_plugins.odbcfeed.odbcfeed - ImportError: libodbc.so.2: cannot open shared object file: No such file or directory

    Kindly check this issue and let me know how to resolve this.



    ------------------------------
    Swapnil Rupnawar
    Senior Security Automation Analyst
    ------------------------------


  • 2.  RE: Integration issue for Data feeder ODBC Plugin for SOAR

    Posted 5 hours ago

    Hi Swapnil,

    It appears you're running an Integration Server and this is an OS component which you'll need to install. I've seen this before and all OS library dependencies are resolved in the AppHost container we host, if that's an option for you to use.  Otherwise, review your OS process for installing this library on your host OS. For instance, on Red Hat linux, one would install unixODBC (ex. sudo yum install unixODBC).

    Hope this helps,

    Mark



    ------------------------------
    Mark Scherfling
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    Original Message