IBM Security QRadar SOAR

 View Only

  • 1.  IBM QRadar SOAR Plugin - Escalation Template Issues

    Posted Wed March 29, 2023 12:49 AM

    Hi all! When creating a custom case escalation template in IBM SOAR Plugin for QRadar, render test fails. I've filled all the required (*) fields. 

    Error: Template render test failed! Expecting value: line 1 column 1263 (char 1262)

    Appreciate your help.

    Thanks!



    ------------------------------
    Dushan Dissanayake Information Security Engineer
    ------------------------------


  • 2.  RE: IBM QRadar SOAR Plugin - Escalation Template Issues

    Posted Wed March 29, 2023 08:24 AM

    Hi Dushan,

    If you could upload the template, it would be easier to help you.



    ------------------------------
    Pierre Dufresne
    ------------------------------

    Original Message


  • 3.  RE: IBM QRadar SOAR Plugin - Escalation Template Issues

    Posted Thu April 06, 2023 11:47 PM

    Hi Pierre,

    Tried with a new template. It worked without an error. Thank you. 



    ------------------------------
    Dushan Dissanayake Information Security Engineer
    ------------------------------

    Original Message