We have had a few instances of contacts/communications being lost when a phone breaks. I would like to be able to enforce icloud backup of contacts, messages, photos, and the Microsoft account information (for outlook, teams, office apps). I suppose we do not need to back up the contents of the office apps, just the account info if possible.
Also, If we could backup the Microsoft authenticator app, including the login data, that would be great as well. But from what I understand, you can not do this when business Microsoft accounts are involved (only personal microsoft accounts can make backups). We use business Microsoft accounts for everything Microsoft related.
------------------------------
Daniel Naftzger
------------------------------
Original Message:
Sent: Fri July 28, 2023 03:59 AM
From: Eamonn O'Mahony
Subject: How to enable managed appleid iCloud Backup on a managed iPad?
Hi Daniel
What's the use case, which app data do you actually need?
This will help with response.
Best
------------------------------
Eamonn O'Mahony
Technical Client Success Manager
IBM Security
Dublin, Ireland
Original Message:
Sent: Thu July 27, 2023 02:30 PM
From: Daniel Naftzger
Subject: How to enable managed appleid iCloud Backup on a managed iPad?
I am trying to use the iCloud backup on an iPad, but the only option in the iCloud settings within the iPad is to backup Siri. I would like to be able to backup everything.
In our mdm security policy settings, we have iCloud enabled in the supervised settings and the device settings. It is also a shared/multi user iPad, could this be restricting the options?
Thanks
------------------------------
Daniel Naftzger
------------------------------