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Exchange on-prem Application Test Connection Failed | ErrorNameResolutionNoResults' object has no attribute 'email_address

  • 1.  Exchange on-prem Application Test Connection Failed | ErrorNameResolutionNoResults' object has no attribute 'email_address

    Posted Wed August 31, 2022 10:15 AM
    Dear Team,

    When Integrating on-premises exchange server with IBM SOAR following error is encountered while performing Test Connection.

    ""
    Running selftest for: 'fn-exchange' ------------------------ fn-exchange: selftest: failure selftest output: {'state': 'failure', 'status_code': AttributeError("'ErrorNameResolutionNoResults' object has no attribute 'email_address'")} Elapsed time: 2.282000 seconds ERROR: running selftest for App. Error Code: 1
    ""
    We have validated all the parameters in App.conf file as per the IBM application documentation. We are using following App.

    IBM Security App Exchange - Microsoft Exchange for IBM SOAR
    Ibmcloud remove preview
    IBM Security App Exchange - Microsoft Exchange for IBM SOAR
    IBM X-Force Exchange is a threat intelligence sharing platform enabling research on security threats, aggregation of intelligence, and collaboration with peers
    View this on Ibmcloud >

    Following are the parameters we used while integrating.
     Please provide the resolution.

    ------------------------------
    Syed Shameer Hussain
    ------------------------------


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