IBM QRadar SOAR

IBM QRadar SOAR

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

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  • 1.  Community Slack Request

    Posted Wed February 27, 2019 07:32 PM
    Hi all,

    I have suggested this to a few of our Resilient support team members, but I wanted to throw this idea out to the community-- An official Resilient Community Slack. A place where members and staff could discuss ideas and look for guidance in real-time.

    Slack is an excellent medium for collaboration and innovation. A number of cyber security companies have gone this route, including several competing SOAR companies. I believe Resilient could benefit strongly from this addition.

    I've officially posted this idea here. Feel free to upvote it if you agree.

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    Jared Fagel
    Cyber Security Analyst Intern
    Public Utility
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  • 2.  RE: Community Slack Request

    Posted Thu February 28, 2019 08:44 AM
    Jared, thanks for your post and for sharing your idea. I agree that Slack is a great tool for real-time updates and short conversations. However, our Resilient user group already has over 200 members and our aim is to keep all of you engaged on this site, where we have valuable capabilities like forums, blog posting and webinars. In addition, not everyone has access to Slack and we want to make sure all our Resilient users are able to contribute and easily find the content they need.

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    Jennifer Tullman-Botzer
    Digital Strategist
    IBM
    Tel Aviv
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  • 3.  RE: Community Slack Request

    Posted Thu February 28, 2019 11:10 AM
    Thanks for the reply Jennifer.

    I agree that this forum is an excellent place for discussions and technical support. It is not as interactive and engaging as a messaging platform like Slack would be, however. This is why I posted the idea- as a secondary place for collaboration and innovation.

    Many successful Slack channels I have been on in my time as an analyst have had thousands of members. For Example, Splunk's SOAR, Phantom, has over 6k members.

    Thanks again. I look forward to seeing if there is interest by others in the community.

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    Jared Fagel
    Cyber Security Analyst Intern
    Public Utility
    ------------------------------