IBM Security Join our 16,000+ members as we work together to overcome the toughest challenges of cybersecurity. Join the Community
Been using Rapport for many years. Yesterday I had a message to say updates required, it normally automatically updates.
It wouldn't update manually so I reinstalled and added the chrome extension again but for some reason the grey rapport icon wont go green on a protected site!!
And everytime I reboot I get this message
What has gone wrong. Extension has been enabled Any advice appreciated
I suggest you raise a ticket to the Trusteer Support team and they should assist ....assuming your banking application is on our list of clients.
I've just raised a ticket. Hopefully, this can be resolved.