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Accessing the timer value of an incident property from a script?

  • 1.  Accessing the timer value of an incident property from a script?

    Posted Fri November 17, 2023 04:39 AM

    Is there any way to access from a script the timer value of an incident property?
    For example, the incident.phase_id tracks how many minutes are spent on a given phase, and that can be viewed in the time tracking widget or accessed trough the API, but is there a variable I can access from the script itself?



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    LUCIANO ZEPPA
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  • 2.  RE: Accessing the timer value of an incident property from a script?

    Posted Mon November 20, 2023 09:20 AM

    There is not.



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    Richard Swierk
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    Original Message