I haven't used the app so you can take my words in that light....
The docs indicate that the app connects to JIRA using the JIRA url using either AUTH or BASIC:
It looks like this app uses this python library:
https://jira.readthedocs.io/. So you could try it out with a standalone python app to get the configuration working and then configure it in the app configuration in SOAR.
Ben
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Ben Lurie
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Original Message:
Sent: Thu January 13, 2022 03:10 AM
From: Shelan de Livera
Subject: Integrating Jira Service Management (Cloud) with IBM Security SOAR
I am trying to use this app (IBM Security App Exchange - Atlassian Jira Functions for SOAR (ibmcloud.com)) to connect Jira Service Management (Cloud) to IBM Security SOAR.
I am aware that this app connects to the SOAR via the app host, but have no idea how it will connect to Jira Service Management (Cloud). I have also attached the link to documentation for the app here: https://exchange.xforce.ibmcloud.com/api/hub/extensionsNew/4eee9f62f5ba715e3b16d750b9f46c0e/fn_jira-v2.0.0.pdf
I am trying to figure out what components of Jira Service Management (Cloud) this app would connect to - Any comments on this would be greatly appreciated.
Thank you
Shelan
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Shelan de Livera
Trainee Information Security Engineer
Flix11 (Pvt) Ltd
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