IBM Security Resilient

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Encoding Issues in v38.2

  • 1.  Encoding Issues in v38.2

    Posted 30 days ago
    Is anyone else suddenly experiencing encoding issues after the v38.2 upgrade?

    It used to be the case that passing UTF-8 from a variable into a field was fine (ie if it came from a function as "results" in the post-processor). This no longer appears to be the case, and is now returning errors.

    Here is a simple example character that is suddenly causing us headaches: →

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    Jared Fagel
    Cyber Security Analyst I
    Public Utility
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  • 2.  RE: Encoding Issues in v38.2

    Posted 29 days ago
    Can you share details on what the post processing script is? And what the field type is and how it looks on the UI?

    Ben

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    Ben Lurie
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  • 3.  RE: Encoding Issues in v38.2

    Posted 29 days ago
    Jared reached out to us over email and supplied us with all of the needed information, thanks Ben.

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    Sean Mc Cann
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  • 4.  RE: Encoding Issues in v38.2

    Posted 14 days ago
    Just an update, you should see this fixed in v39.0

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    Sean Mc Cann
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  • 5.  RE: Encoding Issues in v38.2

    Posted 14 days ago
    Thanks @Sean Mc Cann and team!​

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    Jared Fagel
    Cyber Security Analyst I
    Public Utility
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  • 6.  RE: Encoding Issues in v38.2

    Posted 14 days ago
    Thanks @Sean Mc Cann and team!​

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    Jared Fagel
    Cyber Security Analyst I
    Public Utility
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  • 7.  RE: Encoding Issues in v38.2

    Posted 8 days ago
    Hi, Sean - I'd like to register my interest/concern in this issue too.  I am currently testing V38.2 and coincidentally switching to Python3 for our extensive circuits code.  I noted some encoding issues and initially assumed them to be due to the Python2 -> Python3 transition.  But I had gone through a previous phase of tests on V37.2 + Python3 with no noted encode issues, and having read this thread I now suspect I am witnessing the same issue as Jared.

    Is there any way you can share the detail of the now resolved issue so I can be more confident that this is also my issue?  Unless V39.x is released soon, this issue on V38 may enforce a pause to our conversion/test/update plan, so I would like to check the data that appears to force us into that pause.

    Thanks and regards - Edwin Bolton

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    Edwin Bolton
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  • 8.  RE: Encoding Issues in v38.2

    Posted 8 days ago
    Do you know when v39 is released?

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    Juan Cruz Del Col
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  • 9.  RE: Encoding Issues in v38.2

    Posted 5 days ago
    Juste released ! Dowloading it currently from Fix Central

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    BENOIT ROSTAGNI
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  • 10.  RE: Encoding Issues in v38.2

    Posted 3 days ago

    Hi Edwin,

    The error Jared faced here was

    Script execution failed with message 'AttributeError: 'NoneType' object has no attribute 'collection_item_changed''

    V39.0 is now released, if you are still seeing the same encoding issues you mentioned, please private message me some more details about the scripts causing you problems so that I can take a look into it.

    Thanks,



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    Sean Mc Cann
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