The support for only gmail in the policy activesync settings is by design - it is Googles call. There are alternative options for other mail agents via AppConfig and from the looks of it on the Google Play store, Samsung mail agent does support this. This is from the Play store, however, and I can't say for sure if the Samsung email app on there is a 1:1 feature match for what ships on their devices (though I assume it would be the same).
MaaS360 secure mail is also supported in the work profile (and on AE devices in general), so it is another viable alternative.
Hi Arne,When the migration process is complete, it can take. few minutes for everything to sync up. The primary MDM and compliance payloads usually hit the device fairly immediately, but apps and other configurations might take ~10 minutes to complete, depending on the amount of data. The users can expedite this by navigating to the Settings within the MaaS360 agent and choosing to refresh manually from the menu.
This is correct - the AE Activesync should not be configured - it can lead to confusion on the end users part. The app config settings will take over when they launch the correct mail agent, and finish the config process.