IBM Security Resilient

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Creating a new ticket when a ticket is closed.

  • 1.  Creating a new ticket when a ticket is closed.

    Posted 7 days ago
    Hello.

    When an incident ticket is closed, we want to automatically create a new ticket.
    Is there any way to implement such a process in script?

    Thanks

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    Yoshinori Tanaka
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  • 2.  RE: Creating a new ticket when a ticket is closed.

    Posted 6 days ago
    This is not currently possible in an in-product script today. You'd have to build a Function to do this.

    Ben

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    Ben Lurie
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