IBM Security MaaS360

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Voice-to-Text

  • 1.  Voice-to-Text

    Posted 8 days ago
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    I have an issue with Android 10 devices and our Android 10 policy where the policy is blocking the use of voice-to-text. When you click on the microhpone to start dictation, it immediately turns back off. And when you go into Settings - General Management - Language and Input - On-screen keyboard, then try to click on Google Voice Typing, a MaaS360 dialogue box pops up and says "Can't open this app - You do not have permission to perform this action. Contact your organization's IT administrator for more information." Nothing in the policy indicates anything being blocked with Google Keyboard, voice, text, speech, anything like that! I've also tried to whitelist the com names of the Gboard app, but it appears that is only for tablets that have Work Profile on it. Has anyone experienced this, and is there a fix?

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    Phil Gold
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  • 2.  RE: Voice-to-Text

    Posted 7 days ago
    This issue is resolved. We ended up figuring this out, it was the Google App that we had blacklisted (COM = com.google.android.googlequicksearchbox). Once removed from the blacklist, we were able to use voice-to-text, which apparently uses the Google App/keyboard as a backplane.

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    Phil Gold
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