IBM Security MaaS360

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Screen Timeout - Cannot Change

  • 1.  Screen Timeout - Cannot Change

    Posted 16 days ago
    Hi,

    Our Samsung devices are Android Enterprise managed. Android 10.

    One of our users wanted to change the Settings, Display, Screen Timeout setting, however you cannot change this to more than 1 minute. Message says "Other options (not shown here) have been disabled by your Administrator.

    I cannot see anywhere in the policy for Android Enterprise where this is set? 

    Can anyone point me in the right direction please?

    Thanks
    Andy

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    Andy Flatman
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  • 2.  RE: Screen Timeout - Cannot Change

    Posted 16 days ago

    Hi Andy,

    Are you enforcing a passcode in the MDM policy?  If so, check that the "Allowed Idle Time Before Auto Lock" setting isn't set to 1 minute



    ------------------------------
    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
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  • 3.  RE: Screen Timeout - Cannot Change

    Posted 15 days ago
    Once again, thanks Matt - That was it.  It's great when you know where the various options are. :-) 

    Kind Regards
    Andy

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    Andy Flatman
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