MaaS360: Ask Me Anything about Operating System Updates
We hope you enjoyed our recent Ask Me Anything on MaaS360 Compliance Rules. In this blog, we've summarized the key points and added some frequently asked questions (FAQs) to help you better understand the features and improvements.
You can find the November 20, 2024 replay and presentation here. MaaS360 Ask Me Anything about Operating System Updates
Key Takeaways:
1. Supported Devices for Control and Pushing OS updates:
a. Corporate owned iOS devices (supervised)
i. Enrolled through Device Enrollment Program (DEP) or Apple Configurator
b. Corporate owned Android devices
i. Enrolled through Android Enterprise in Device Owner Mode (DO)
c. Windows 10+
d. MacOS 10.7+
2. Policy Control
a. Device policies have options to delay updates
b. Windows and MacOS can set the update server in policy
3. iOS Update Enforcement
a. iOS 17+ allows for enforcement of updates (set a date and time to complete)
4. NEW Action Orchestrator Read more here
a. Group actions to push updates to devices
b. Ability to schedule actions to happen automatically
FAQs:
Q: Will the device receive the update if the battery isn’t charged?
A: The update should remain pending until the device has enough charge to proceed with the update. The percentage level depends on the OS of the device and if the device is charging.
Q: Can we force enrollment into Device Owner mode for non-Samsung devices?
A: Yes, enrollment of non-Samsung devices can be forced through Google Zero Touch Enrollment.
Q:Is there a way to force the installation of updates on iOS devices?
A: If the device is running iOS 17+ and is supervised then you can use the “Enforce OS update” action to force the device to update by a set date and time. Read more here
Q: Do Windows devices have to be domain joined to push OS updates?
A: No, that is not a requirement for MaaS to push OS updates.
We appreciate your continued support and look forward to helping you make the most of these new features. Don't forget to check out the recording and documentation for more information!
Best Regards,
IBM MaaS360 Customer Success Team