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Keep IBM QRadar up-to-date to help avoid many support cases

By Scott Puls posted Mon April 20, 2020 03:58 PM

  
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Did you know that by keeping your IBM QRadar components up-to-date you can avoid many support cases?

The QRadar environment consists of multiple components that update at different intervals and use various update methods. For example, DSM connectors are updated more frequently than the QRadar core system, and DMS updates can be installed using the QRadar Auto Update feature. QRadar apps also have their own development cycle and can be updated manually or with the help of the QRadar Assistant App.

The 12 minute course, Keeping QRadar up-to-date, available in the IBM Security Learning Academy, teaches you the various methods for keeping your QRadar environment up-to-date and helps you avoid the need to open many support cases.
IBM Security Learning Academy course Keeping QRadar up-to-date

The IBM Security Learning Academy offers free micro-learning for IBM Security products, such as QRadar, with a variety of courses, including video and hands-on labs. You can use the personalized Dashboard in the Academy to track your progress and share your progress reports with other people.

To view additional QRadar courses, go directly to the QRadar course catalog. Here you’ll find training roadmaps and several QRadar course categories, including QRadar Latest, which shows new courses published in the last 45 days.

Take a look around the Security Learning Academy and post a comment if you have a suggestion for a course topic!

 


#QRadar
#update
#autoupdate
#support
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