There is a lot of information on the MaaS360 product and usage but where do you start? How do you begin getting your MaaS360 portal set up? What if you have some issues? The MaaS360 Customer Success and MaaS360 Support teams are here to help.
Our new customer/administrator workshops cover everything you need to get started with MaaS360. And they're not just for new admins; we've also heard great reviews from seasoned admins who have attended the How to be Successful workshop!
There are two parts to the workshops: MaaS360 How to be successful and MaaS360 Getting set up, you can choose to go to both or just one based on your needs. We look forward to seeing you at one of our next sessions and are excited to guide you through your MaaS360 journey. Sign up for a session below.
MaaS360 How to be successful (1 hour)
This is a great prerequisite to the MaaS360 Getting Set up webinar. We talk about education that’s available, how to speed up your deployment, where you can get help and more. We’ll also have open Q&A. Here is the agenda for the sessions.
- Get to know your MaaS360 Customer Success team
- Manage your MaaS360 service
- Understand your endpoint management goals
- How to get help and training
- Open Q&A
Wednesday October 9, 11AM-12PM ET MaaS360:How to be successful
Sign up here
Wednesday November 13, 11AM-12PM ET MaaS360:How to be successful
Sign up here
If you cannot attend the live event, you can find the recording here. Please note: we highly recommend you attend a live session since we are constantly updating content.
MaaS360 Getting Set up (90 minutes) **
The MaaS360 Support team will provide instructions and demonstrations on the first time set up of MaaS360 for Android and iOS devices, including adding users and enrolling devices. There will also be opportunities for Q&A and short breakout sessions with MaaS360 subject matter experts.
Wednesday October 23, 11AM-12:30PM ET MaaS360: Getting Set up
Sign up here
Wednesday December 4, 11AM-12:30PM ET MaaS360: Getting Set up
Sign up here
If you cannot attend the live event, you can find the recording here. Please note: we highly recommend you attend a live session since we are constantly updating content.
**Getting Set up Prereqs: We will not be covering the creation of the Apple APNS Certificate or the Android Enterprise Bind in the workshop. If you have questions about either configuration, please bring them up in the workshop. Use the following short videos to complete this configuration.
APNS cert for iOS or Mac devices: https://www.ibm.com/training/course/maas360-creating-an-apns-certificate-for-apple-devices-SLA1864
Android Enterprise bind with Managed Google Play account: https://www.ibm.com/training/course/integrating-android-enterprise-with-gmail-SLA837
Android Enterprise bind with Google Workspace account: https://www.ibm.com/training/course/integrating-android-enterprise-with-g-suite-SLA3792
If you have specific questions for the team on an upcoming session you can message csmaas@us.ibm.com with the question putting NEW CUSTOMER WORKSHOP in your subject header.
Thank You,
The MaaS360 Customer Success Team
Want to be successful? Find out how here – MaaS360 Success Hub