IBM Security MaaS360

Introducing MaaS360 Health Check Webinars

By Margaret Radford posted Tue January 21, 2020 04:06 AM

  


You asked for more expert-hosted webinars, and we are answering! As part of the MaaS360 Client Success mission, we survey our customers during the deployment process to find out what would help them deploy MaaS360 more effectively. As a result, we recently added MaaS360 Technical Online Office hours that cover specific topics geared towards our MaaS360 customers who are getting started. 

Now we are adding quarterly MaaS360 Health Check Webinars, modeled after a professional service provided by our MaaS360 Expert Labs team.

What Are MaaS360 Health Check Webinars?


Health Check Webinars are targeted at MaaS360 administrators who have already gone through the MaaS360 portal set up process. Often times you get the portal setup during initial deployment and then leave all the initial settings and services as is. But we know that mobile platforms, your organization's mobile maturity, administrator expertise, and MaaS360 itself is constantly evolving. 

The Health Check webinars will provide you guided checkpoints to ensure you are taking advantage of the MaaS360 capabilities that can improve your security, productivity, and usability. 

The first part of the webinar includes a presentation and demonstrations, followed by an open question and answer period related to the topics presented. Each webinar will be scheduled for an hour, but we are reserving 90 minutes of our time in case we have a large number of questions. 

Some topics that will be covered:

- Are you using all your services that you are entitled to?
- Do you have a streamlined enrollment process?
- Do you have a plan to move from Device Admin to Android Enterprise?
- Are you taking advantage of the key capabilities that MaaS360 and Apple Business Manager integration provides?

- Are your users annoyed by excessive communication?
- Are you securing your mail environment?
- Do your admins have too much access or not enough?
- Are you keeping your portal cleaned up and using the licenses you are entitled to? 
- Are you taking advantage of groups?


When Are These MaaS360 Health Check Webinars Happening?

Health Check webinars will be hosted quarterly. We'll be looking for your feedback on the topics and how can improve the webinar going forward. Please join us!

If you have any questions, please add a comment to this blog or send an email to csmaas@us.ibm.com

And of course, be sure to register for our first MaaS360 Health Check webinar, coming up in just a few weeks:

MaaS360 Health Check Webinar #1
Hosts: Matt Welsh (MaaS360 Expert Labs Professional) and Margaret Radford (Client Success Manager)
Date: February 12, 2020
Time: 11AM ET  
Click here to register: https://ibm.biz/maas360healthcheckwebinar


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9 days ago

The February 12, 2020 MaaS360 Health Check Webinar Presentation can be found here