IBM Security QRadar

IBM Named a 2020 Gartner Peer Insights Customers’ Choice for SIEM

By Christopher Meenan posted Wed July 08, 2020 09:44 AM

The IBM team is excited to announce that we have been recognized as a Customers’ Choice in the July 2020 Gartner Peer Insights ‘Voice of the Customer’: SIEM. Our team at IBM Security takes great pride in this distinction, as customer feedback continues to shape our products and services.

The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals, taking into account both the number of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.

Gartner Peer Insights Customers' Choice SIEM 2020

Here are some excerpts from customers that contributed to the distinction:

Be Secure with QRadar SIEM

"It is a powerful product that gives us the foresight needed to tackle threats. It is the ideal analytics solution that gives us actionable insights about threats of various kinds. It gives us the needed information that enables us to respond in time to threats and incidents. It helps our IT security department in their investigation and response" – CTO, Manufacturing

Best ROI SIEM, Implementation Ease, Low Resource Overhead, And Day 1 Enterprise Use

“IBM support, engineering, and client representatives have been incredibly supportive. The response right away and always look for customer input to improve/mature their SIEM product. " - Cybersecurity Management Network Security, Government

Long Time User Of QRadar Enjoying New Functionality Every Release

"I've been QRadar since before IBM bought it and before it was even called QRadar. Love how it is constantly evolving and changing. It is constantly making my job easier."– Security and Risk Management, Education

Read QRadar Reviews

Everyone at IBM is deeply proud to be honored as a 2020 Customers’ Choice for SIEM.

IBM was the only vendor that received Customers’ Choice across the following listed categories (company size, industry and region respectively) in the 2020 Gartner Peer Insights ‘Voice of the Customer’: Security Information and Event Management report :

  • Large Enterprise
  • Midsize Enterprise
  • Services
  • North America
  • Asia/Pacific
  • Europe, the Middle East, and Africa

We believe that IBM’s selection for the Customers’ Choice distinction was as a result of our amazing customers and the IBM product team and how we work together to continually evolving QRadar and introduce new innovations. We are on a constant journey to improve our product and we are guided by feedback from users provided on Gartner Peer Insights. Every year, we think, we are only just getting going!

To our users — thank you

To all of our customers who submitted reviews, thank you! These reviews mold our products and our customer journey, and we look forward to building on the experience that earned us this distinction!

To learn more about this distinction, or to read the reviews written about our products by the IT professionals who use them, please see the SIEM page on Gartner Peer Insights. If you have a QRadar story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in.


Gartner, Gartner Peer Insights ‘Voice of the Customer’: Security Information and Event Management, 3 July 2020
Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.

The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.