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Watson Assistant: Ask Me Anything!

Missed the IBM Watson Assistant Ask Me Anything session? No worries. Tune into the replay to learn what questions your fellow Assistant users got answered by our experts, including Forrester’s Conversational Computing leader. And stay tuned for more information regarding the next session. ...


Library Entry
Fighting Loyalty Fraud in the Age of Cybercrime and Digital Trust

This Webinar took place on Thursday, January 17th, 2018. It was the monthly Virtual Meeting of the Loyalty Fraud Prevention Association to discuss best practices for loyalty fraud prevention & security. This month featured a presentation from Shaked Vax, Worldwide Technical Sales Leader at...


Library Entry
Passwords: Here Today, Gone Tomorrow?

Passwords are a pain. We all aim to protect both our customers and brand, however, passwords are weak, hard to remember and easy to hack. As organizations try to strengthen password policy requirements, legitimate customers fail and abandon into more costly channels like the call center. This...