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When is the Time & Place Right to Automate Cybersecurity Workflows?

Considering that cybersecurity automation is such a hot topic, you'd be forgiven if you thought that it was a brand new topic. That's certainly how the tech industry pundits have positioned it. As surprising as it sounds, however, some form of automation has been in place for a long time. ...

Andrej Kovacevic's profile image

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Poor Multi-Lingual Support Still Limits the Spread of Chatbots

A few years back, experts predicted that chatbots would become a widespread all-purpose customer service tool in every industry. They have since become widespread. But all-purpose? Not so much. As it turned out, the AI and NLP technology that powered early chatbots weren't as mature as...

Andrej Kovacevic's profile image

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How Automation Will Shape The Post-COVID Business Landscape

As we move into a post-pandemic world, what will our new business landscape look like? More specifically, which changes are temporary… and which ones will be permanent? Those are the questions we all must answer if we hope to accelerate growth and streamline processes this year and beyond. And...

Kelly Nuckolls's profile image