CARNET (Croatian Academic and Research Network) is a Croatian public institution that handles all inquiries for pupils, students, their parents and teachers. They handle inquiries of more than a half million people. CARNET wanted to modernize their HelpDesk by leveraging watsonx.ai and watsonx...
1782+-Helpdesk+modernization+with+AI+.pdf
United Airlines is leveraging advanced technologies like IBM's Business Automation Workflow (BAW) and the potential of watsonx to transform its Passenger Services System (PSS). Through the implementation of BAW, routine tasks across support teams are automated, allowing employees to focus on...
1145-+Automation+Insights+for+United+Airlines+Passenger+Service+System+Support+with+IBM+BAW+&+Gen+AI.pdf
In a world where data is vast, time is limited, and insights are critical, IBM stands out as a key enabler of modern research and academic innovation . With a deep legacy of scientific advancement and cutting-edge technology, IBM is helping researchers, educators, and institutions accelerate...
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