In today's fast-paced customer service landscape, delivering timely, accurate, and personalized support to customers is no longer a goal – it's a necessity. For years, organizations have relied on virtual assistants and chatbots to deliver self-service support powered by ...
Instana-hosted Synthetic PoP is live now! Instana Synthetic Monitoring provides an interactive simulation of end-user engagement that allows developers to test and experience the performance of an application. It uses scripts (Synthetic tests) for user interactions...
Registration is OPEN ! Link to register: here We are pleased to announce our next GSE European Operations Technical Conference (GSE EOTC) is scheduled from Monday, May 22 through Thursday, May 25, 2023 back in the IBM Lab in Boeblingen, Germany. The conference language...
We are very excited to announce IBM® Z Monitoring Suite 1.4, IBM Z Service Management Suite 2.4, IBM Z Service Automation Suite 1.6, IBM Tivoli® Management Services on z/OS® 6.3.2 and new IBM zSystems® Integration for Observability 6.1 releases today, 24 th March 2023 , delivering...
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Are you planning to move to the latest z16 hardware, upgrade critical subsystems, considering implementing Java® workloads or enabling access to z/OS applications through Application Programming Interfaces (APIs)? Avoid blind spots - The IBM OMEGAMON product family has delivered...
The IBM Automation Portfolio is a blend of home-grown and acquired software innovations, and each new acquisition often revitalizes the existent solutions, as we’re seeing now with Instana and Turbonomic being integrated into Automation tools. In 2018, when IBM announced the acquisition of...
IBM Instana Observability Self-Hosted, f ormerly known as IBM Observability by Instana APM, releases a new version – version 1.0.227 – today, July 5, 2022. This latest release delivers enhancements and additional coverage from what was delivered with version 1.0.225. In this...
New product features and functions in version 1.6.5 Netcool Operations Insight on OpenShift® 1.6.5 provides event management capabilities in IBM Cloud Pak® for Watson™ AIOps 3.4.0. New features in version 1.6.5 The following features and functions are available in the ...
[Originally posted on Instana.com] We are excited to announce that Lightrun had partnered with Instana to enrich existing telemetry with real-time, code-level observability data and provide full-cycle Observability. Understanding everything that happens inside a production environment is...