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 webMethods API Gateway SaaS free forever edition

Steven Mutch's profile image
Steven Mutch posted Wed May 14, 2025 04:56 AM

We are facing an issue after the weekend where the gateways shut down after 24 hours. We restart them and are told to wait 30 mins, however they never restart. Is there someone who is responsible for these environments or how we can overcome this issue?

SM

Vikash Sharma's profile image
Vikash Sharma posted Thu May 15, 2025 01:24 AM

Hi Steve,

API gateway gets shutdown becuase there are  no activity happend on it for last 24 hrs.  

But when we start it should come up.

I myslelf using the free forever and it works as expected.

Can you try with any new instance of free forever so that you can get unblocked .

I will notify this to our internal teams but can not commit for any action items becuase these are free instances.

Holm Steinland's profile image
Holm Steinland posted Thu May 15, 2025 02:08 AM

This is expected behavior of API GW from the beginning of FFE offering. (other than before in the Free Trial, but that was hard limited to only 30 days duration). 
When it is not used for >24 hours (e.g. weekend) it will be shutdown.

If you like to keep it up, you have to make sure it is used.  e.g. setup a job that run a transactions several times a day. 
However please consider the "fair use terms", because keeping it running causes costs and those affects all users together. There should be a reason for doing so. 😊

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