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 Unable to connect to Azure Service Bus using the Azure Service Bus Request node

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Francis Cocx's profile image
Francis Cocx posted Mon June 23, 2025 07:45 AM

I am trying to connect to an azure sb message object using Connector Discovery. To do this I am using the connection URL that was provided by our azure service bus team for that specific object in the following format:

Endpoint=sb:/<namespace>.servicebus.windows.net/;SharedAccessKeyName=<SharedAccessKeyName>;SharedAccessKey=<SharedAccessKey>;EntityPath=<queueName>

Using that connectionstring in Azure ServiceBus explorer the connection is setup with no issue:

However entering the same connectionstring via Connector Discovery immidately triggers an error:



In ibmtkelectronapp.log in .metadata of the workspace I can also see the following Errors:
"msg":"Invaid Permission/Credentials","v":0}   

{\"message\":\"Validate connection for authType BASIC_MESSAGE WAS REDACTED AS IT CONTAINED SECRETS (API_KEY)\",\"statusCode\":500,\"error\":{\"errorName\":\"error_ping_failed\",\"statusCode\":500,\"inserts\":[\"azureservicebus\",\"BASIC_API_KEY\",\"[object Object]\"],\"errorBag\":{\"errorDetails\":\"[object Object]\"},\"message\":\"Validate connection for authType BASIC_MESSAGE WAS REDACTED AS IT CONTAINED SECRETS (API_KEY)\",\"status\":500}}",

Kim Meynendonckx's profile image
Kim Meynendonckx IBM Champion posted Wed June 25, 2025 03:44 AM  Best Answer

Hi Francis,

I just tested it and for me it works. My guess is that your connection string in incorrect. Try to remove the "EntityPath".

The connection string I used:

Endpoint=sb://-------------------------;SharedAccessKeyName=--------------------------;SharedAccessKey=-------------------------------

mvg

Kim

Francis Cocx's profile image
Francis Cocx posted Wed June 25, 2025 04:40 AM

Hi Kim,

Looks like it was indeed a permission issue on the azure queue on azure serviceBus. Thanks for checking.

KAPISH MALHOTRA's profile image
KAPISH MALHOTRA posted Thu June 26, 2025 05:07 AM

The connection string should be in the format as mentioned by Kim.

@Francis Cocx can you confirm if just adjusting the connection string worked for you?

Endpoint=sb://<NAMESPACE>.servicebus.windows.net/;SharedAccessKeyName=<KEY_NAME>;SharedAccessKey=<KEY_VALUE>
Francis Cocx's profile image
Francis Cocx posted Thu June 26, 2025 06:17 AM

@KAPISH MALHOTRA Yes indeed. I can confirm that it works with the ConnectionString Kim provided. Once I removed the EntityPath and resolved the Permission Issues it worked.

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