Just installed SPSS Statistics V30. When launching SPSS the Sigma logo appears and then disappears after a few seconds without getting to "Activate IBM SPSS Statistics" screen. Confirmed our SentinelOne and firewall not the issue. Application event log point so ntddl.dll file info below.
BTW - Tried Run As Admin - not the issue. When I run in "Compatibility mode" Windows 7 it launches to the Activate IBM SPSS Statistics" screen fine.
Workstation running : Windows 11 Education - 23H2 ( OS Build 22631.3737 )
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Log Name: Application
Source: Application Error
Date: 2025-05-21 8:47:38 AM
Event ID: 1000
Task Category: Application Crashing Events
Level: Error
Keywords:
User: AD\jon_smithl
Computer: SE12L0104-95.xx.xxx.xx
Description:
Faulting application name: stats.exe, version: 30.0.0.0, time stamp: 0x66fe88b0
Faulting module name: ntdll.dll, version: 10.0.22621.3733, time stamp: 0x67ca8829
Exception code: 0xc0000374
Fault offset: 0x000000000010c8f9
Faulting process id: 0x0x840
Faulting application start time: 0x0x1DBCA67AD7EACA7
Faulting application path: C:\Program Files\IBM\SPSS Statistics\stats.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 0df9684b-b085-4903-9bd5-9b2562fdda04
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
<EventID>1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2025-05-21T15:47:38.9962591Z" />
<EventRecordID>43572</EventRecordID>
<Correlation />
<Execution ProcessID="7384" ThreadID="1736" />
<Channel>Application</Channel>
<Computer>SE12L0104-95.ad.bcit.ca</Computer>
<Security UserID="S-1-5-21-2613363088-2138035766-1417691617-278946" />
</System>
<EventData>
<Data Name="AppName">stats.exe</Data>
<Data Name="AppVersion">30.0.0.0</Data>
<Data Name="AppTimeStamp">66fe88b0</Data>
<Data Name="ModuleName">ntdll.dll</Data>
<Data Name="ModuleVersion">10.0.22621.3733</Data>
<Data Name="ModuleTimeStamp">67ca8829</Data>
<Data Name="ExceptionCode">c0000374</Data>
<Data Name="FaultingOffset">000000000010c8f9</Data>
<Data Name="ProcessId">0x840</Data>
<Data Name="ProcessCreationTime">0x1dbca67ad7eaca7</Data>
<Data Name="AppPath">C:\Program Files\IBM\SPSS Statistics\stats.exe</Data>
<Data Name="ModulePath">C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data Name="IntegratorReportId">0df9684b-b085-4903-9bd5-9b2562fdda04</Data>
<Data Name="PackageFullName">
</Data>
<Data Name="PackageRelativeAppId">
</Data>
</EventData>
</Event>